At Rippa AI, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, products, and services. By accessing our platform, you consent to the practices described here.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

• Name, email address, phone number, and other contact details provided during interaction or communication.

• Payment information for subscription or service purchases.

• Communication history, including emails or messages sent to us.

1.2. Usage Data

Automatically collected data may include:

• IP address, browser type, operating system, and device information.

• Details about how you interact with our website (e.g., pages visited, features used, session duration).

1.3. Customer-Generated Content

As part of our AI training, workshops, or agent-building services, we may collect:

• Files, prompts, or other inputs you upload.

• Responses submitted during workshops, events, or surveys.

• Feedback, testimonials, or participation in user research.

2. How We Use Your Information

We use your information to:

• Deliver and improve our services, including workshops, training modules, and AI tooling.

• Personalise your experience and recommendations.

• Communicate service updates, event info, or promotional content (you can opt out any time).

• Analyse engagement and system performance to improve our offerings.

• Comply with legal requirements and protect our rights or those of others.

We do not use your data to train large foundational models or for resale purposes.

3. How We Share Your Information

We don’t sell your data. We only share your information under strict circumstances:

• Service Providers: We engage reputable partners (e.g., cloud hosting, payment processors, CRM tools) under confidentiality agreements

• Legal Obligations: If required to comply with legal processes or defend legal rights

• Business Changes: If we restructure, merge, or sell parts of the business, your data may transfer as part of that process (you’ll be notified if this happens)

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including encryption, access controls, and secure hosting environments.

That said, no digital system is bulletproof - please exercise caution when sharing sensitive information online.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience.

• Analyse traffic and usage patterns.

• Deliver personalised content and advertisements.

You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access and Portability: Request a copy of your personal information.

• Correction: Update or correct inaccurate information.

• Deletion: Request the deletion of your data, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing communications or data collection for certain purposes.

To exercise these rights, contact us at andy@rippa.ai.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our services after changes are made indicates your acceptance of the updated policy.

10. Contact us

Questions? Feedback? Data request?
Shoot us a message at:
📧 andy@rippa.ai
📍 Rippa AI, Melbourne, Australia